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Policies

Below are some links to our safety and navigation references. All members are required to use these resources and familiarise themselves with the content of these documents.


TEAM KEANE COVID-19 OPERATING POLICY (Version 4)

This policy outlines all guidance for our members and users attending Team Keane sessions from the 29th March onwards until further restrictions ease. All those attending our sessions or on our site at Ferry Wharf are required to follow this guidance and policy.

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WEIL'S DISEASE

Although the risk of contracting such bacterial infections is extremely rare, it is always best to remain informed and know what to look out for. Please click here for further information from the NHS regarding this potential bacterial risk.

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BLUE - GREEN ALGAE BLOOMS

When the weather gets warmer, blue-green algae appears on our canals, rivers and reservoirs. This can be harmful to both people and animals. If you spend time near water, it is important to understand some basic facts to keep your and your family safe.

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POLICY FOR CHILD ARRIVAL AND DEPARTURE

Team Keane and its coaches take child welfare and safety very seriously.  As a consequence we have put in place the following measures to support parents & guardians and ensure the safety of children at our club who are not permitted to make their own way home.

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CLUB SAFETY POLICY & EMERGENCY PLAN (Version 3)

Team Keane is committed to the safety of its members and its guests whilst they are engaged in Team Keane associated activities. The aim of the Team Keane Safety Policy and Emergency Plan is to ensure that all members and visitors are made aware of the safety requirements for all related activities at the boat club so that they may participate safely.

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CLUB GENERAL RISK ASSESSMENT (Version 4)

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GENERAL GUIDE TO CARRYING & LAUNCHING BOATS (Version 2)

This is a general guide to help advise on the correct procedure for handling rowing boats at Team Keane. This has been provided to help you understand the procedure, expectations and responsibility to enable you to best care for yourself, your crew mates and the general public whilst also taking the best care of the equipment provided for your use by the club.

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CODE OF CONDUCT FOR MEMBERS AND GUARDIANS (Version 2)

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SAFEGUARDING & PROTECTING CHILDREN POLICY

The welfare of children is paramount both at Team Keane Watersports School and also within our wider community.
As such we follow guidance set out by British Rowing & British Canoeing.

We require all members, coaches & legal guardians to conduct themselves in line with these codes. These documents can be viewed by clicking on the links below.

British Rowing Safeguarding & Protecting Children Policy

British Canoeing Protecting Children Policy

COMPLAINTS POLICY

At Team Keane we value feedback from our members, staff and the general public, whether it is good or bad, we believe this feedback gives us an opportunity to improve our service, our relationship with our local community and those we operate with and around. If you would like to give us your feedback we would welcome an email from you to [email protected] where this will be received and investigated as an informal statement.
If however you wish to make a formal complaint we encourage you to go directly through British Rowing or British Canoeing following their complaints procedure so that your concern can be dealt with in the fairest way possible. Links to either of these policies can be viewed below:

British Canoeing Grievance & Disciplinary Procedure

British Rowing Grievance & Disciplinary Procedure

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